Frequently Asked Questions


Please don't assume that all training is equal. At Capital Home Care, we know that information videos are no substitute for hands-on training. That's why all our caregivers complete a rigorous three full days of on-site, hands-on training covering a wide array of pertinent topics. These include:

  • Universal Precautions - Our caregivers are educated on precautions designed to prevent transmission of human immunodeficiency virus (HIV), hepatitis B virus (HBV), and other blood-borne pathogens when providing first aid or health care.
  • HIPAA - The HIPAA Privacy Rule is explained and discussed so our caregivers have a clear understanding of the importance of protecting individuals' medical records and other personal health information.
  • Abuse/Incident Management Reporting - Our abuse and neglect policy is clearly defined so that each caregiver is aware of the requirement to immediately report all incidents to their program manager so that appropriate action can be taken.
  • Assistive Technology - Our caregivers are introduced to various assistive technology devices such as blind/low vision aids, communication devices, and daily living aids so that they are familiar with how these tools may be used in a client's home. They will also be given a tour of our Assistive Technology Demonstration Center by our certified Assistive Technology Specialist, who is available to answer any questions they may have.
  • Individual/Consumer Rights - Information is presented on the independent living movement and also on rights, choice and preference, and the importance of these concepts to consumers with UCP. A brief overview of the Americans with Disabilities Act is also covered.
  • Lifting and Transfer Procedures - A physical therapist provides hands-on demonstrations of proper lifting and transfer procedures, which will help prevent injuries to both the client and the caregiver.

For added measure, we have a physical therapist work with our new hire employees to ensure that they are aware of proper Body Mechanics.

You might want to consider asking yourself these questions:

  • Is your loved one safe and secure - both physically and emotionally?
  • Is she eating properly?
  • Is she taking her medications properly?
  • Are his bills being paid on time?
  • Is he getting the companionship he needs?

If you answered 'no' to any of the above questions, give Capital Home Care a call. Or simply complete the online Information Request Form. One of our local staff will contact you within 24 hours.

If you are unsure about the answers to the questions above, you might want to ask yourself these:

  • Do you find yourself worrying about a loved one's quality of life?
  • Are you uncertain about what you should do or where you should turn for help?
  • Are you unsure about your loved one's eligibility for state and county programs and services?

If you answered 'yes' to any of the above questions, give Capital Home Care a call. It's a free phone call, so you've got nothing to lose. Plus our staff will be able to help talk you through your options.

Actually, you've already taken the first step! By visiting us today, you've demonstrated that you're doing your homework. When it comes to entrusting the care of your loved one, comparison "shopping" is a must.

First and foremost, find out how long the agency you are considering has been conducting business in your community. What is their reputation? Are their caregivers actual employees of the agency or are they simply independent contractors? How is the staff trained and supervised? How flexible are they with scheduling?

Capital Home Care has been in the business of helping individuals achieve maximum independence for over 20 years. Our caregivers have a long history of providing professional, reliable care and companionship that has enhanced the lives of thousands throughout Central PA.

We can do the same for you and your loved ones.

Our employee caregiver training and screening requirements exceed the industry standard.

We offer Non-medical, In-home Care throughout Central Pennsylvania in the following counties:

  • Centre
  • Juniata
  • Mifflin
  • Montour
  • Northumberland
  • Snyder
  • Union

That means our local office and local staff lives where you live.

Each location offers:

  • Free, no-obligation consultation.
  • Thoroughly screened, trained and insured staff of caregivers.
  • Compatible caregivers whose experience matches your criteria.
  • Back up plans in the event of emergency.
  • Quality care that isn't franchised out.
  • Adults with disabilities and seniors who live alone and are in need of additional support.
  • Adults with disabilities and seniors with family members who work full time.
  • Adults with disabilities and seniors who don't have family living locally.
  • Senior couples who want to remain living together in their own home, but are experiencing difficulty in properly caring for their property or for each other.
  • Concerned family members.